• RaiffeisenOnLine is a fast, efficient and reliable system of e-banking for accessing your accounts with our bank through the Internet as well as all services available.
• RaiffeisenOnLine is an electronic, financial service of Raiffeisen banka a.d., which enables you to instantly conduct and review financial transactions as well as to check your statements conveniently, 24 hours a day, 7 days a week.
• RaiffeisenOnLine allows clients to conduct payment transactions (domestic and international), based on state-of-the-art technological solutions, that facilitate quality management of funds with accounts at our bank.
• RaiffeisenOnLine requires simple computer equipment, is easy to use, and allows reliable identification and data integrity and protection.
  

RaiffeisenOnLine offers the following services:

• Domestic currency payments
• Online account balance and turnover of the accounts
• Account statement for all accounts; can be donwloaded in .xml, .pdf, MT940, .txt
• Package of payments for dinar and foreign currency accounts
• Review and acceptance of international incoming payments
• Review of international outgoing payments, SWIFT messages and all bank charges
• Visa and MasterCard business card: account balance, account flow, spending per card and account statements
• Review of international outgoing payments, SWIFT messages and all bank charges
• Exchange office – selling FCY to the Bank
• Exchange rate lists
• Sending lists of salaries and credit repayment
• A request for payments confirmation

• Request for the approval for using RaiffeisenOnLine services
• The list of individual users to whom electronic certificate will be issued
• Rules and General Conditions for the use of services RaiffeisenOnLine Electronic Banking
• Photocopy of individual user ID's to whom electronic certificate will be issued

When applying for RaiffeisenOnLine system, the bank offers a certain scope of services, which you accept by signing. The once agreed scope of services may be later be extended while using the existing certifikates. Furthermore, you may also agree to use more than one certificate for the same scope of services, as well as more certificate for a different scope of services.

• on-line enquiry on your balances and transactions
• more favorable tariff in domestic and foreign payment transactions
• longer cut off time for receipt of payment orders
• access 24 hours a day, 7 days a week
• simple use
• possibility to cut down on voluminous clients' paperwork
• quick update about transactions within the optional periods by web or e-mail
• saving client’s time and money
• speed, quality and security of payment transactions
• possibility to connect with client's internal financial system

RaiffeisenOnLine offers you organizational, technical and technological preconditions for making domestic and international payment transactions.

RaiffeisenOnLine is a safe, fast and simple e-banking concept. To ensure a safe use of RaiffeisenOnLine, the bank issues a USB token/smart card with electronic certificate at the client's request for individuals authorized for RaiffeisenOnLine use. USB token/smart cards enable electronic signature of the financial transactions. At the same time, electronic certificates ensure a reliable identification, as well as confidentiality and data integrity protection.

RaiffeisenOnLine uses the following security measures:

• USB token/smart card with electronic certificates with PIN code chosen by the client
• Password policy
• Electronic signatures
• Possibility of choosing one or more signatories for payment order with complex hierarchy of signatures
• Definition of authorization levels per individual user (access to specific accounts only, payments up to specific amounts, etc)
• Authorization levels may be changed at any time upon the client's written request

• PC with Internet connection
• USB token/smart card with electronic certificate
• Smart card reader