Specialist for CRM Data Analysis

Raiffeisen banka a.d. Beograd is looking for the right candidate for the position of Specialist for CRM Data Analysis

We are looking for a business expert with a technical background (faculty degree), specialized in data analytics, in banking area. Usage of at least one programming tool is mandatory (SAS, SQL, Python, R, C#) .


  • Perform complex analyzes in retail area based on digital and traditional data
  • Create customer insights to increase sales and improve relationship with customers
  • Support execution of CRM Campaigns (various analysis, coding – SAS/SQL)
  • Improve and maintain CRM Infrastructure (CRM jobs, data transformation)
  • Build Data Quality reports
  • Maintain, improve, and identify new real-time use cases
  • Create different CRM reports for Management
  • Build and monitor CRM KPIs
  • Present business results


  • 3+ years in banking industry
  • Faculty degree
  • Experience with at least one of programming tools (SAS, SQL, Python, R, C#)
  • Excellent knowledge of MS office tools
  • Advanced knowledge of English (written and spoken)

Personal characteristics that are welcome:

  • Makes conclusions based on relevant data and insights
  • Highly analytical and structured work
  • Discovery and experimentation mindset
  • Proactive approach to everyday work

We offer:

  • Working for reputable organization with notable track record in Retail business
  • Working in international environment consisting of the best industry experts
  • Unique chance to participate in and drive CRM business of the organization
  • Ability to see the purpose and direct impact as a result of your work
  • Competitive compensation with several additional perks (some of them unique)

If you are interested in joining our dynamic team, please upload your CV via following link: Application link

Deadline for application: 22.10.2022.

*Please be advised that only short-listed candidates will be contacted.